PLYMOUTH, Mass., 23 October 2021 / PRNewswire / – Tech Etch, a trusted supplier of critical components specializing in the manufacture of precision thin metal components, flexible circuit boards and EMI / RFI shielding, today announced that it will begin educating employees current and former whose information may have been involved in a data security breach incident that occurred in August. While Tech Etch has numerous safeguards in place to protect the privacy of the health information of its current and former employees, it believes that some employee information may have been taken during the ransomware attack.
At 25 August 2021, Tech Etch learned that she had been the victim of a ransomware attack on her computer network that began on August 20, 2021. After discovering the activity of an unauthorized third party on its computer systems, including the unauthorized encryption of some of its files, the company immediately engaged an external cybersecurity team and legal counsel to help secure the network and investigate the extent of the violation. Tech Etch has also taken steps to prevent further unauthorized access and to notify law enforcement, the United States Department of State, the United States Department of Health and Human Services, and the Massachusetts Office of the Attorney General.
The company’s comprehensive data security protocols and backup procedures have enabled it to restore operations and access data from its backups without decrypting any unauthorized encryption. After making sure the company’s operations were secure, Tech Etch’s cybersecurity experts conducted a thorough investigation. They could not identify any direct evidence of the staging or exfiltration of the data based on the available data. While the attackers did not appear to have accessed Tech Etch’s HR server, and Tech Etch had its own encryption on the backups of this server that the attackers attempted to access, cybersecurity experts could not determine whether the attackers could have copied the personal information of current or former employees (name, address, social security number, date of birth or personal health information) from certain email records on different servers.
To date, Tech Etch has not seen any such information, or even anything from the company’s computer systems, has been released publicly. The company has also not seen affirmative evidence that the personal information of its current or former employees has been accessed or misused. As a precaution, however, Tech Etch is providing information to people whose personal information may have been affected to provide them with details of this incident and advice on how they can help protect themselves and their information if they feel it is. necessary or appropriate to do so.
The company’s letter to current and former employees includes instructions on how someone can contact the three major credit bureaus to place a fraud alert or security freeze on their account, inquire about any unusual activity. and request a credit report. Tech Etch recommends that individuals also review all invoices and account statements they receive over the next several months and report any suspicious activity to the financial institution for the account in question.
The company also recommends that current and former employees review the explanation of benefit claims they receive from their health insurer. If these statements list a service that an individual believes they have not received, Tech Etch recommends that they contact their insurer at the number indicated on the statement. If a person does not regularly receive explanations of benefit statements, the company recommends that they contact their insurer or health care providers and request a copy of these statements after providing services on behalf of the person or using one of the person’s identification numbers. Individuals can also review their credit reports and check unrecognized medical bills. If a person finds anything suspicious, they should call the credit reporting agency at the phone number listed on the report.
Protecting the privacy of its customers, employees, partners and members of its community is important to Tech Etch, and the company sincerely regrets any inconvenience this incident may have caused. To help prevent a similar incident from happening again in the future, Tech Etch has improved and strengthened its security systems from those in place at the time of the incident and plans to continually review these protocols and processes. to stay vigilant.
About Tech Etch:
Tech Etch has more than five decades of experience and expertise in manufacturing precision thin metal components, flexible circuit boards, and EMI / RFI shielding, at three locations in United States (Plymouth, MA, Fall River, Massachusetts, and Litchfield, Minnesota). The company’s commitment to excellence begins with employee-owners who deliver world-class services and innovative end-to-end solutions that improve lives on a global scale. Tech Etch partners with leading global customers in the aerospace, military, medical, telecommunications and electronics industries who have highly complex precise designs and demanding regulatory requirements. The company’s solutions ensure unmatched precision, quality and attention to detail in every project, every time. Learn more about Tech Etch by visiting www.techetch.com.
Minh Medeiros, Marketing Director
(508) 747-0300 ext: 3020
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SOURCE Tech Etch